Shipping, Refund & Store Info

SHIPPING

USPS Ground Advantage shipping to U.S. addresses is $4.99 for orders up to $24.99 and free for orders of $25.00 or more. Priority Mail can be selected as an upgrade.

Shipping for international orders is calculated by weight and location.

We generally ship within one business day of order receipt. If we are away, this info will be displayed at the top of each page.

REFUNDS

If you have any problem with your order, please contact us first. We want you to be pleased!

All products are returnable in salable condition within 30 days of receipt for full refund. Refund deductions will be made for products not in salable condition when we receive them. Upon request, we will refund orders that have not been delivered within 20 days of order date.

STORE INFO

The Franko Maps online store is operated by Bella Terra Publishing LLC, a Franko Maps Ltd. business partner.

Email: marketing@bellaterramaps.com

Telephone: 845-758-3545

Mail: 12 Hoffman Woods Rd., Red Hook, NY 12571